Bought new Tivo on eBay. Tivo just charged me for it again because their Seller did not pay Tivo.
So I have paid twice! Don't buy Tivo .. they don't give a *** about their customers! Not only that ..
they charged my credit card without my permission!! Don't buy Tivo .. they don't give a *** about their customers! 20 years of Tivo loyalty flushed because Tivo can't manager their resellers and don't have insurance.
Seems *** on tivo's part .. they'll lose that much money from me next year and 10x more money over the next few years when I would have upgraded to 4K Tivo.
Don't buy Tivo .. they don't give a *** about their customers!
Review about: Tivo Customer Care.
Reason of review: charged credit card without permission.
Monetary Loss: $156.
Preferred solution: Full refund.
I didn't like: Customer service, Corporate policy.